Terms of Service

Last updated: August 28, 2026

These Terms of Service ("Terms") govern your use of irisprophoto.me and the photography, artwork, gift certificate, printing, and related services offered by VORONINS FAMILY LLC, a Florida limited liability company operating as IrisProPhoto ("IrisProPhoto," "we," "us," or "our").

By accessing or using our website, booking a photography session, or purchasing a product or service from us, you agree to these Terms. If you do not agree to these Terms, please do not use the website or our services.

1. Our Services

IrisProPhoto provides photography and related creative services, including iris photography, image processing, artistic effects, printing, custom photographic products, gift certificates, and related services.

• Services and products may be offered through our website, at our physical studio, by telephone, or through other methods made available by IrisProPhoto.
• Product availability, materials, sizes, artistic effects, pricing, and other service options may change from time to time.
• We reserve the right to correct errors in descriptions, pricing, availability, or other information displayed on the website.

2. Appointments and Bookings

2.1. Online bookings

Appointments booked through the IrisProPhoto website require a $5 non-refundable booking deposit.

• The $5 booking deposit is charged when the online booking is made.
• If you attend your appointment and place an order, the $5 booking deposit will be credited toward the total amount payable for that order.
• The booking deposit is non-refundable, including if you do not attend your scheduled appointment.
• If IrisProPhoto cancels an appointment and is unable to reasonably reschedule it, the booking deposit will be refunded unless another arrangement is agreed with the customer.

2.2. Walk-in visits

Customers may visit the IrisProPhoto studio during regular business hours without making an online booking. Walk-in service does not require the $5 online booking deposit and is subject to availability and the current customer queue.

2.3. Telephone bookings

Customers may also contact IrisProPhoto by telephone to request an appointment. Telephone bookings do not require the $5 online booking deposit and are subject to confirmation and availability.

3. Customer Responsibilities

Customers agree to:

• provide accurate and current information when booking an appointment or placing an order;
• provide accurate contact, delivery, and other information reasonably necessary to fulfill an order;
• use the website only for lawful purposes;
• refrain from interfering with, damaging, disrupting, or attempting to gain unauthorized access to the website, servers, systems, or services;
• review order details, product options, sizes, materials, and other specifications before approving or purchasing an order.

4. Orders, Prices, and Payment

• Prices for products and services are displayed on the website, communicated at the studio, or otherwise provided to the customer before purchase.
• IrisProPhoto may change prices at any time. Price changes do not affect an order that has already been accepted and paid for, except where correction of an obvious pricing error is permitted by applicable law.
• Payments may be processed through third-party payment providers and payment methods made available by IrisProPhoto.
• Customers are responsible for providing valid payment information and authorizing charges associated with their purchases.
• Applicable taxes, shipping charges, and other fees, if any, may be added to the order total as disclosed before payment.

5. Gift Certificates

IrisProPhoto may offer gift certificates for photography, products, or related services.

• Purchased gift certificates do not expire.
• Gift certificates are not subject to dormancy, maintenance, or similar post-sale fees.
• Gift certificates may be redeemed for the products or services specified on the certificate or applicable product page.
• Gift certificates have no cash value and are not redeemable for cash except where required by applicable law.
• Each certificate may be redeemed only once unless otherwise stated.
• Lost or stolen certificates may be replaced only if IrisProPhoto can reasonably verify the original purchase and unused certificate code.

6. Custom and Personalized Products

Many IrisProPhoto products are created specifically for an individual customer using that customer's photographs, selected artistic effects, dimensions, materials, or other custom specifications.

Because custom and personalized products are made specifically for the customer, they generally cannot be canceled, returned, or exchanged after production has begun, except where the product is defective, damaged, incorrect, or where a refund or other remedy is required by applicable law.

If you believe you received a damaged, defective, or incorrect product, please contact IrisProPhoto as soon as reasonably possible so that we can review the issue.

7. Artistic and Product Variations

IrisProPhoto provides artistic photography and image processing services. The final appearance of an image or physical product may differ slightly from previews displayed on a phone, computer, tablet, or other screen.

Colors, brightness, contrast, cropping, artistic effects, texture, dimensions, and overall appearance may vary depending on the display, printing process, selected material, framing, acrylic, metal, canvas, glass, or other production method. Reasonable variations inherent to photography, artistic processing, printing, and manufacturing do not by themselves constitute a product defect.

8. Customer Images and Privacy

Photographs and iris images provided to or captured by IrisProPhoto may be processed as reasonably necessary to provide photography, editing, printing, storage, delivery, customer support, and related services requested by the customer.

We may use service providers where reasonably necessary to operate our business or fulfill an order. Our handling of personal information and customer images is described in our Privacy Policy.

IrisProPhoto does not use iris photographs for biometric identification, identity verification, authentication, surveillance, or automated recognition of individuals.

We do not publish or use identifiable customer photographs for advertising, portfolio, social media, or promotional purposes without appropriate permission from the customer.

9. Shipping and Delivery

• Shipping and delivery options, where available, will be provided during the ordering process or communicated to the customer.
• Production, shipping, and delivery dates are estimates unless IrisProPhoto expressly guarantees a date in writing.
• IrisProPhoto is not responsible for delays caused by shipping carriers, weather, supply disruptions, incorrect delivery information provided by the customer, or other circumstances outside our reasonable control.
• Customers should notify us promptly if a delivered product is damaged or incorrect and may be asked to provide photographs or other reasonable evidence of the issue.

10. Intellectual Property

The IrisProPhoto website, including its design, text, branding, graphics, logos, website content, and other materials created for the operation of the website, is protected by applicable intellectual property laws.

Customers may not copy, reproduce, distribute, modify, scrape, republish, or commercially exploit website content without permission, except as permitted by applicable law.

Nothing in these Terms transfers ownership of a customer's personal photographs or grants IrisProPhoto promotional rights beyond those described in these Terms, the Privacy Policy, or separately authorized by the customer.

11. Website Availability

We may modify, update, suspend, or discontinue all or part of the website from time to time. We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

We may restrict access to the website or decline to provide services where reasonably necessary to prevent fraud, abuse, unlawful activity, security risks, or violations of these Terms.

12. Third-Party Services

Our website and services may rely on third-party providers, including payment processors, hosting providers, booking or communication services, shipping carriers, and other service providers.

IrisProPhoto is not responsible for failures or interruptions caused solely by third-party systems that are outside our reasonable control, but this provision does not limit any rights or remedies that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, IrisProPhoto will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or our services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Neither party will be responsible for a failure or delay in performing obligations caused by events outside that party's reasonable control, including severe weather, natural disasters, governmental actions, utility or network outages, carrier disruptions, or similar events.

14. Privacy

Our collection, use, disclosure, and protection of personal information is governed by our Privacy Policy, which forms part of these Terms by reference.

15. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles. Subject to applicable law, disputes arising from these Terms or our services shall be brought before the appropriate state or federal courts having jurisdiction in or serving St. Johns County, Florida.

16. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the "Last updated" date at the top of this page.

Changes apply prospectively from the date they are published unless otherwise stated. Changes will not retroactively alter the material terms of an order already accepted by IrisProPhoto except where required by law or agreed with the customer.

17. Contact Us

If you have questions about these Terms or an IrisProPhoto order or service, you may contact:

IrisProPhoto
Operated by VORONINS FAMILY LLC
123 St George Street, Unit 5
St. Augustine, FL 32084
United States
Email: voroninsfamilyllc@gmail.com
Phone: +1 904 442 8976